Shipment and Delivery
Shipment Service Contractors
We work with the competent service contractors Deutsche Post World Net with the express and logistics service provider DHL as well as DPD to guarantee a rapid and smooth shipment of your order.
Delivery Charges
Delivery Charges within Germany are 3,95€. From 49€ and more you don't have to pay any shipping costs to germany.
Shipping costs for other countries are graded according to shopping cart value:
| Country | up to 29 € value | 29,01-59 € value | 59,01-89 € value | 89,01-119 € value | from 119,01 € value on |
| Austria | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Belgium | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Croatia | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Czech Republic | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Denmark | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Estonia | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Finland | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| France | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Great Britain | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Hungary | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Ireland | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Italy | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Latvia | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Lithuania | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Luxembourg | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Netherlands | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Norway | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Poland | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Portugal | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Romania | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Slovakia | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Slovenia | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Spain | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Sweden | 7,95 € | 8,95 € | 9,95 € | 10,95 € | 0 € |
| Switzerland | *** | *** | *** | *** | *** |
*** Purchases with deliveries to Switzerland are possible using the portal MeinEinkauf.ch. Please register here: www.MeinEinkauf.ch. Please note that purchases on invoice are not possible and that there may be additional charges by MeinEinkauf.ch. When you buy using MeinEinkauf.ch the delivery costs will be the same as for deliveries to Germany.
For further information click here.
Where is my order?
To always know the status of your order you can simple log in to your customer account. There you can see the status of your order at any given time.
Logistics Service Contractor
The processing of your order, the packaging and the passing on to shipment is provided by KAHLA Logistik Service gGmbH. The non-profit company is an integrative company of the Lebenshilfe Jena e.V. The Lebenshilfe Jena e.V. attempts to accomplish a durable employment for handicapped people in the job market.
